Privacy Policy

This Privacy Policy explains how LiveMap (“we”, “our”, or “us”) collects, uses, and protects your personal information when you use our real-time navigation and community platform. By using LiveMap, you agree to the practices described below.

1. Information We Collect

Account Information

• Email address, username, and password
• Display name and profile information (bio, profile image, banner image)
• Social media links (Instagram, website) and location preferences
• Vehicle information for your garage (make, model, year, photos)

Location Data

• Real-time location: GPS coordinates collected when you share your location with friends, join convoys, or use navigation features
• Saved locations: Home address, favorite places, and location history for personalized recommendations
• Crowdsourced reports: Location of speed checks, police, accidents, hazards, and road conditions you report

Why we collect location data: Location data enables core features including real-time friend tracking, convoy coordination, event discovery, navigation assistance, and community-driven safety reports.

Device Information

• Device type, model, and operating system
• Device tokens for push notifications about events, friend requests, and convoy invites
• IP address and browser information

User-Generated Content

• Posts, threads, and comments in communities
• Event creation and attendance data
• Location reviews and ratings for discovered spots
• Chat messages with friends and community members (end-to-end encrypted)
• Convoy participation and route preferences

Additional Data

• Friend connections and social interactions
• Community memberships and roles
• Payment information (processed securely by Stripe for premium subscriptions)
• Usage analytics and app performance metrics

2. How We Use Your Information

• Real-time location sharing: Display your location to friends and convoy members when you choose to share it
• Navigation & routing: Provide turn-by-turn directions and recommended scenic routes
• Event discovery: Show nearby car meets, drives, and community events based on your location
• Convoy coordination: Enable group navigation with real-time positions of all members
• Safety features: Display crowdsourced reports of speed checks, accidents, and road hazards
• Community features: Connect you with local car enthusiasts and communities
• Personalization: Customize your experience based on preferences and driving style
• AI assistance: Provide intelligent navigation suggestions and recommendations
• Account management: Maintain your profile, settings, and subscription status
• Service improvement: Analyze usage patterns to enhance features and performance

3. Data Security

We implement industry-standard security measures to protect your data:

• 256-bit AES encryption: All sensitive data is encrypted at rest in our database
• TLS/SSL encryption: Data in transit between your device and our servers is encrypted
• End-to-end encrypted messaging: Chat messages are encrypted so only you and recipients can read them
• Secure password storage: Passwords are hashed using bcrypt with salt rounds
• Regular security audits: We conduct routine security assessments and updates
• Access controls: Strict authentication and authorization for all data access

4. Location Privacy Controls

You have complete control over your location data:

• Privacy mode: Temporarily hide your location from all users
• Selective sharing: Choose who can see your real-time location (friends only, convoy members, or public)
• Anonymous reporting: Report hazards and speed checks without revealing your identity
• Location history: View and delete your location history at any time
• Disable tracking: Stop location collection entirely through app settings

5. Third-Party Services

• Mapbox: Map rendering and geocoding services
• PostgreSQL (Neon): Secure database hosting with encryption at rest
• Stripe: Payment processing for premium subscriptions
• Google OAuth: Optional secure sign-in
• Apple Sign-In: Optional secure sign-in for iOS users
• OpenAI: AI-powered navigation assistance
• Firebase: Push notifications for events and updates

We carefully vet all third-party services for security and privacy compliance. We only share the minimum data necessary to provide LiveMap features.

6. Data Retention

We retain your data as follows:

• Account data: Retained while your account is active
• Real-time location: Stored for 30 days for convoy/event history, then deleted
• Chat messages: Retained until you delete them
• Community posts: Retained unless you delete them or close your account
• Crowdsourced reports: Automatically expire after 24 hours based on report type
• Analytics data: Aggregated and anonymized data retained indefinitely

You can delete your account and all associated data at any time through the app settings or by contacting us.

7. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use cookies for advertising or third-party tracking.

• Session cookies: Maintain your login session
• Analytics: Anonymous usage statistics to improve the app

8. Data Transfers

Your data may be processed or stored on servers outside your country. We ensure proper safeguards and compliance with data protection laws (GDPR, CCPA) for international transfers.

9. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and all associated data
• Export: Download your data in a portable format
• Opt-out: Disable location tracking or specific features
• Withdraw consent: Revoke permission for data processing where applicable

To exercise these rights, visit your account settings or contact us at info@livemap.co.

10. Data Sharing

We do not sell your personal data. We only share data in the following circumstances:

• With your consent: When you choose to share your location with friends or convoy members
• Service providers: Trusted third parties who help us operate LiveMap (Mapbox, Stripe, etc.)
• Legal compliance: When required by law, court order, or to protect user safety
• Business transfers: In the event of a merger or acquisition, with advance notice

11. Children's Privacy

LiveMap is not intended for users under 13 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be posted here and notified via email or in-app notification. Continued use of LiveMap after changes constitutes acceptance of the updated policy.

13. Disclaimer of Liability

LiveMap is provided “as is” and “as available” without warranties of any kind, express or implied. While we implement robust security measures including 256-bit encryption and secure authentication, we cannot guarantee absolute security and are not liable for unauthorized access, data breaches, service interruptions, or security incidents that occur despite our best efforts.

We are committed to protecting your privacy and maintaining the highest security standards. However, no system is completely immune to risks. By using LiveMap, you acknowledge these limitations and agree to use the service at your own discretion. We will notify you promptly in the event of any security incident affecting your data.

14. Contact Us

For privacy-related questions, data requests, or security concerns, contact us at info@livemap.co.