Privacy Policy

Quick summary

• Friend location sharing is off until you turn it on. When it’s on, only people you follow who also follow you can see you. We keep your last-known position for up to 24 hours.
• Driving features save some location history. Convoys, navigation and Free Drive use your location, including in the background. Convoy recaps (with each member’s speed and arrival order) and your Free Drive history are saved to your account. See Location.
• Your profile is public unless you make it private. Public profiles, posts, events, communities and convoys can appear on our website and in search engines.
• Messages are encrypted on our servers, but not end to end. Convoy voice chat is live only. We don’t record it.
• No ads and no selling your data. We don’t sell your personal information, share it for targeted advertising, or use advertising trackers. On our website, Google Analytics runs only if you allow it.
• Payments. Stripe, Apple and Google handle payments. We never see your full card number.
• Deleting your account. In the app, go to Settings → Account & Security → Delete Account. You have 30 days to change your mind. Some records are kept or anonymized. See Deleting your account.

01Who we are and what this policy covers

LiveMap is a map and social app for drivers and car enthusiasts. You can share your live location with friends, drive together in convoys, navigate, record drives, find and host events, join communities, post photos and videos, and message other people.

LiveMap is run by LiveMap LLC, a Georgia limited liability company in the United States. Our mailing address is in section 27. When this policy says “LiveMap,” “we,” or “us,” it means LiveMap LLC. We decide how and why your information is used (under European and UK law, we are the “controller”).

This policy covers the LiveMap app, our website, and the emails and support we provide. Some programs, such as our creator programs, also have their own terms. Companies you deal with through LiveMap, such as Apple, Google, Stripe and Whop, handle your information under their own privacy policies.

02Information we collect

What we collect depends on the features you use.

Account and profile

• Email address and password. We store passwords only as a one-way hash, never in plain text.
• Username, display name, profile photo, banner, bio, city, and any website or social links you add (Instagram, TikTok, X, YouTube).
• Profile customizations such as your map icon, profile color and badges, and your settings, including privacy, sharing and notification choices.
• Your answers to setup questions, such as your age range, your interests, why you use LiveMap and how often you drive.
• If you sign in with Apple or Google, the email address and account ID they give us.
• If you turn on two-step verification, what it needs to work, such as the key for your authenticator app and your recovery codes.
• One-time codes we email you to sign up, reset your password or confirm account deletion. We store these only as a one-way hash.

Things you create and do

• Posts, short videos, photos, comments, likes, tags and mentions.
• Events you create or RSVP to, tickets, communities and channels you join, and roles you hold.
• Convoys you create or join, routes you create, save or share, spots and reviews, garage cars and their photos, and Car Tinder entries and votes.
• Points, streaks, quests (including proof you submit), weekly events and leaderboard results.
• Follows, blocks, mutes, reports you make, and appeals.
• Messages and attachments you send (see section 4).

Location

See section 3 for every way we use location.

Purchases

Subscriptions (Blaze and Overdrive), Octane purchases and spending, gifts, tickets, boosts and event listing fees. See section 10.

Device and app information

• Your push notification token, device type and name, operating system and app version, language and time zone.
• Identifiers created by the app or our providers: a random referral signal, a random install ID for creator links, a random ID for GIF search, and a Firebase installation ID. None of these is your phone’s advertising ID or a hardware ID.
• Basic app details, such as when the app was first installed and whether it’s running on a real device.
• Crash reports stay on your phone. The app contains no third-party analytics or crash-reporting tools.

Usage and security records

• When you use the app, our servers record activity such as the features and communities you use and your sessions, together with your IP address and your device or browser type (user agent). These records are linked to your account and kept for up to 2 years. We use them to keep LiveMap secure, prevent abuse, fix problems, and produce community statistics.
• How you joined a community, for example from an invite link or a shared post.
• Which posts you’ve seen, so your feed doesn’t repeat them. We keep this for 48 hours.

Optional recommendation-learning pilot

Where available, “Help improve recommendations” in Settings → Privacy is off until you choose to turn it on. It allows separate, account-linked learning records of your views and watch time for public posts and events, likes, confirmed shares and event RSVPs. These are separate from the 48-hour feed records above.

Your Useful / Not interested choices help us evaluate recommendations. When you give this feedback, the learning record may also include whether you reported that public content, without the report text, and verified event attendance. A report is not a finding of wrongdoing, and an RSVP is not proof of attendance.

After you opt in, we also derive an automotive interest profile from your stated interests, garage brands, public communities, recent public post views, activity days and streaks. Precise location and private messages are excluded from this pilot. See section 15 for retention and section 17 for how to stop it.

Information from other people and companies

• Apple and Google, when you sign in with them or buy through their stores (purchase and subscription status, receipts).
• Stripe, about payments you make on our website and payouts to sellers.
• Google Play, which tells the app which link you installed it from.
• Other users, for example when they mention, invite or report you, or add you to a convoy or community.
• Instagram (Meta). We may draft event listings from posts published by professional Instagram accounts, using Meta’s tools. We use the account’s username and the post’s caption, image, link and date. A LiveMap team member reviews each draft before it’s published. If you run one of these accounts and don’t want your posts used, email privacy@livemap.co.
• Content Rewards (Whop), if you take part in our creator programs (see section 11).
• You, when you email support or make a privacy request. We keep that correspondence to handle your request.

03Location

Location is at the heart of LiveMap. This section explains when we use it, who sees it, and what we keep.

On the map

When you allow location access, the app uses your position to show you on the map, find nearby events, spots and convoys, search for places and give directions. For maps, search and directions, Mapbox receives the area you’re viewing, what you search for, and your start point, destination and route.

Sharing with friends

• Off by default. Nobody sees your live location until you turn on location sharing.
• Who sees you: only mutual follows (people you follow who also follow you), and only while sharing is on.
• What we keep: your last-known position, with direction, speed, accuracy and time, for up to 24 hours, so friends see you as soon as they open the map. It’s replaced as you move.
• Turning it off: friends stop seeing you right away, and we remove your saved last-known position.
• Drive notices: separately, you can let friends get a notice when you start a drive. This is also off until you turn it on.

Convoys

• Convoy members see each other’s live position and speed while the convoy runs. This is separate from friend sharing: joining a convoy shares your position with its members even if friend sharing is off. Leaving or ending the convoy stops it.
• While a convoy is active, we keep live convoy data on our servers for up to 48 hours, and for up to 7 days after it ends while we prepare the recap. We also keep your last-known position for up to 24 hours.
• We save a simplified copy of the route each member drove, and a recap. The recap includes the convoy’s route, distance, time and speeds and, for each member, their distance, average and top speed, arrival time and arrival order. Convoy members can see the recap.
• For public convoys, our website can show the convoy’s name, host, destination, meeting point and number of members, and after the drive a summary with the number of drivers, distance, duration and a simplified outline of the planned route. Public pages don’t show other members’ names, positions or speeds.
• Convoy routes and recaps have no automatic deletion today, and they are not removed when you delete your account.

Navigation

• When you navigate, the app uses your location, including in the background, to guide you. Our servers track an active trip for up to 12 hours.
• We don’t keep a full GPS trace of navigation trips. We keep the destination and totals such as time and distance. About 24 hours after a trip ends, we delete its destination details (or the whole trip, if its data wasn’t usable) and keep the time and distance totals, linked to your account, for leaderboards and quests.
• If you navigate to an event, arriving can confirm that you attended.

Free Drive and recorded drives

• Free Drive records your drive as you go, including in the background, so it needs “Always” (iPhone) or “Allow all the time” (Android) location access. The same applies when you record a drive along a saved route.
• When the drive ends, the app uploads the route you drove, its distance and duration, and your average and top speed to your account. The drive appears in your drive history, and its distance counts toward distance leaderboards. This happens even if you then discard the drive in the app; discarding removes it only from your phone.
• Other users don’t see your drive history. They can see your distance total on leaderboards.
• There is currently no way to delete a saved drive from your account in the app, and drives are not removed when you delete your account. To have your drive history deleted, email privacy@livemap.co.

Routes you create

• If you use the route generator, we save your starting point and the choices you made with the route.
• If you publish a route, anyone can see it, including its full path, its start and end points and your username.

Temporary pins

A temporary pin shows a spot on the map for up to 30 minutes to the audience you choose: everyone, your followers or your friends. It’s deleted when it expires.

Location on things you post

• Posts, events, convoy stops, spots and reviews can include a location. It stays until you delete the item.
• If you send a location in a chat, the people in that chat can see it. Opening it takes them to Google Maps.

Background location, Lock Screen, widgets and CarPlay

• The app uses your location in the background only during an active convoy, navigation or Free Drive. On Android you’ll see a notification the whole time. If you force-close the app, it stops.
• Your Lock Screen can show live trip details, such as your destination, convoy name, directions and speed, through Live Activities on iPhone or a live notification on Android. These are created on your phone from information it already has. Your phone’s lock-screen and notification settings control whether details show while it’s locked.
• Home-screen widgets show your streak and drive stats on your phone.
• With CarPlay, the LiveMap map and navigation appear on your car’s screen. Anyone who can see your phone or car screen can see this information.

04Messages and voice chat

• Direct messages, community channel messages and convoy chat are stored on our servers and encrypted at rest (AES-256).
• They are not end-to-end encrypted. LiveMap holds the keys, so we can technically read stored messages. We only do so when we need to: to investigate a report or abuse, to run automated safety checks when they’re turned on (see section 7), or to comply with the law.
• Details such as who sent a message, to whom, in which channel and when are not encrypted, because we need them to deliver messages.
• Photos and files you send in chat are stored privately. People in the chat get a link that expires after a short time. While it works, they can download the file or share the link.

Convoy voice chat

Convoy voice chat carries your voice live to the other members through our provider LiveKit. We don’t record it. We keep only a record of when you were connected, which we use in the convoy recap. The app uses your microphone only while you’re in voice chat or recording a video.

05Who can see your information

• Your profile is public by default. Anyone, including people without LiveMap, can see your display name, username, profile photo and badges on our website, and public profiles can appear in search engines. Unless you make your profile private, they can also see your bio, banner and follower counts. A private profile still shows your name, username and photo.
• Public posts, events, communities and convoys can appear on public web pages and in search results, with the author’s or host’s name, username and photo. Posts you set to public can appear there even if your profile is private.
• Friends and followers see what your settings allow, such as your live location (mutual follows only, only while sharing is on) and posts you share with them.
• Convoy members see your live position and speed during the convoy and the recap afterward (see section 3).
• Communities. Members see what you post in a community. Community owners and admins can see statistics about their community, such as activity, message counts, growth and how members found it.
• Leaderboards show other LiveMap users your username, display name, photo and membership tier next to your score, distance driven, garage or streak.
• Your referral link shows your display name and profile photo to anyone who opens it.
• Routes you publish are public, including their full path and your username.
• Temporary pins are visible to the audience you choose.

Photos, videos and other uploads

• Media meant for public areas, such as profile and banner images, public posts, garage photos, event covers and community images, is delivered from a public web address so it can appear in the app, on the web and in link previews. Anyone with that address can open it.
• Private chat attachments are not public (see section 4).
• When you delete something, we remove it from LiveMap and queue its files for deletion where applicable. Copies other people downloaded, or that link-preview services or search engines cached, are outside our control.

Don’t post anything you wouldn’t want to be public, and only send private files to people you trust.

06How we use information

• To run LiveMap: show the map, share your location with the people you choose, run convoys, navigation and drives, deliver messages and voice chat, host events and communities, and show your content.
• To show you relevant things, such as nearby events, suggested communities and the order of your feed, based on your location, interests and activity.
• To run points, streaks, quests, leaderboards, weekly events and rewards.
• To process purchases, subscriptions, Octane, tickets and payouts.
• To send the notifications and emails you need, such as sign-in codes, receipts, security alerts, event updates and account notices.
• To keep LiveMap safe: detect spam, fraud, fake referrals, abuse and rule-breaking, and protect accounts.
• To credit referrals and creator links and pay rewards.
• To understand and improve LiveMap, using our own usage records and, on our website, analytics.
• To follow the law and respond to lawful requests.

The optional recommendation-learning pilot collects information to train and evaluate future recommendations. This collection-only pilot does not change your feed ranking or show personalized offers, and its records are not used to target ads.

We don’t show ads, and we don’t use your information to target ads. Some communities, events and posts get extra placement because their owners paid for a boost or have an Overdrive membership. Boosted items are labeled in the app.

07Safety and automated moderation

• You can report posts, comments, profiles, messages, events, communities, spots and reviews. Our team reviews reports and can remove content or restrict, suspend or ban accounts. Community admins can also ban, remove or time out members of their communities.
• When turned on, automated checks review the text of chat messages, posts and comments when they’re created or edited. They can let content through, hold it for review or block it, and can lead to strikes or temporary restrictions. OpenAI may be used for part of these checks (see section 9).
• You can appeal these decisions, and our team reviews appeals.
• By default, we keep moderation snapshots of content for about 7 days and check results for about 30 days, longer while a report or appeal is open. If you delete your account, we remove the link between you and these records.

08When we share information

• With people you choose, as described in section 5.
• With service providers that run parts of LiveMap for us (see section 9).
• With sellers and event hosts. When you buy a ticket or something a creator sells, the payment goes through the seller’s own Stripe account, so the seller receives the details of that payment. Hosts can check tickets at the door.
• For safety and the law, as described in section 25.
• In a business transfer. If LiveMap is involved in a merger, acquisition, financing or sale of assets, your information may be transferred as part of that deal and will stay covered by this policy.
• With your permission, or when you ask us to, for example when you share a link to another app.

We don’t sell personal information, we don’t share it with data brokers, and we don’t share it for targeted (cross-context behavioral) advertising. The app contains no advertising or tracking tools, and we don’t ask to track you across other companies’ apps.

09Service providers

These companies help us run LiveMap. We give each one only what it needs for its job.

Apple, Google, Stripe, Meta, Whop and Mapbox also run services under their own privacy policies for information they collect from you directly.

10Payments, subscriptions and Octane

• Stripe handles card payments on our website, and Apple or Google handle in-app purchases. Your card details go straight to them. We never see or store your full card number.
• We keep records of what you bought and when: the product, price, subscription status and renewal dates, store receipt or transaction IDs, our Stripe customer reference, refunds and disputes.
• For Octane, we keep your balance (purchased and earned Octane separately) and a history of how you got and spent it, including gifts, rewards and prize wheel results.
• If you sell through LiveMap, Stripe collects the identity and bank details it needs to verify and pay you. We receive your Stripe account ID and status and keep records of your sales, fees and payouts.
• Web checkouts start in the app, except the Early Access checkout of the LiveMap V2 campaign. The app gives the web page a short-lived link that connects it to your account, so you never sign in on our website.
• We keep payment records as long as we need them for accounting, tax, refunds, disputes and legal duties, including after you delete your account.

11Referrals, creator links and creator programs

Referral links

• If you sign up with someone’s referral code, we record the code, how it was applied (at email sign-up, after Apple or Google sign-in, or from a link), the date, your IP address at sign-up, and a random signal the app keeps on your phone. On Android, Google Play tells the app which referral link you installed from.
• We use this to give rewards, stop duplicate or fake referrals, and review suspicious patterns. The signal is created by the app. It isn’t your phone’s advertising ID, a hardware ID or your location.
• Referral records are kept after you delete your account, as part of our reward and fraud records.

Creator links

Some creators share LiveMap download links (www.livemap.co/download/c/…). We use them to count visits and installs so we can pay creators fairly:

• When you open a creator link, we set a cookie with a random ID for 180 days. For each creator link, we store only a one-way coded version (a keyed hash) of that ID, to count unique visits and taps on the store buttons, along with your type of phone.
• Our website passes your IP address to our servers, which store only a keyed hash of it with the creator’s link, for up to 48 hours.
• On iPhone, when you first open the app within 48 hours of installing it, the app sends a random install ID, and our servers compare a keyed hash of the app’s IP address with recent creator-link visits from the same network. This is a best-guess match. On Android, Google Play passes the creator’s link code to the app instead.
• For each matched install, we keep hashed versions of the install ID and IP address, with the time and a review status, so we can check for fraud before paying creators. We don’t currently delete these records on a schedule.
• We never store the raw IP address or install ID for creator links.

Creator programs

• Our clipping and UGC creator programs are for people 18 and older and run through Content Rewards (Whop). Payouts are handled through Content Rewards (Whop) under Whop’s terms.
• If you sign up for the clipping leaderboard, we store your Whop username and create your tracking link. Your username and your link’s visit, download and install counts are shown publicly on the leaderboard and your link’s dashboard.
• If you register for the UGC program on our website, we store your legal name, Whop username, up to five social media handles, your typed signature, and a record of the agreement and consent you gave. We don’t record your IP address or browser with this registration. We keep these records as evidence of the agreement, and there is no automatic deletion today.

12Our website

Apart from the LiveMap V2 campaign and its dashboard, our website has no accounts and no sign-in. It shows public previews of things people share (profiles, posts, events, communities, convoys and routes), helps you get the app, runs checkouts you start in the app, and explains our programs and policies.

• Hosting. Our hosting provider, Vercel, processes your IP address and browser details to deliver pages and keep the site secure.
• Vercel Analytics counts page visits without cookies. It receives the page address, with codes, IDs and anything after “?” removed, and general details such as browser, device type and country.
• Google Analytics loads only if you choose “Allow analytics.” We turn off Google’s advertising features and Google signals, and we configure Google Analytics to record page addresses with codes, IDs and anything after “?” removed. We don’t send names or account details. Google Analytics sets its own cookies (see section 13).
• Neither analytics tool runs on checkout, Octane shop or LiveMap V2 campaign pages.
• Global Privacy Control. If your browser sends a Global Privacy Control signal, we treat it as “No” to analytics. Google Analytics never loads, and we don’t show the cookie banner.
• Changing your mind. Use “Cookie preferences” at the bottom of any page. If you say no after allowing analytics, we remove the Google Analytics cookies.

13Cookies and browser storage

Our website uses a few cookies and browser storage items. We don’t use advertising or cross-site tracking cookies.

To control cookies, use “Cookie preferences” at the bottom of any page, turn on Global Privacy Control in your browser, or block and delete cookies in your browser settings. The website still works if you block the creator-link cookie.

The app doesn’t use cookies. It keeps your sign-in in your phone’s secure keychain and stores chats and saved drives on your phone, in encrypted storage where your phone supports it. Signing out clears your LiveMap data from the phone, except a few device settings and any referral code waiting to be used.

14App permissions

We don’t ask for access to your contacts, and we don’t ask to track you across other companies’ apps. You can change permissions anytime in your phone’s settings. Changing a permission doesn’t change your sharing settings in LiveMap, and some features won’t work without the permission they need.

15How long we keep information

Where there is no fixed period, we keep information while your account is open and as long as we need it for the purposes in this policy. Copies in backups and in our providers’ systems can last longer, until they are overwritten or deleted on those systems’ schedules.

16Deleting your account

• In the app: go to Settings → Account & Security → Delete Account. We’ll email you a 6-digit code to confirm it’s you.
• Without the app: follow the steps on our account deletion page, or email privacy@livemap.co from the email address on your account. We’ll verify the request and start the same process.

What happens next

• Right away: your account is deactivated, you’re signed out on every device, and we stop sending push notifications. Subscriptions you pay for through Stripe are set to end at the close of the current billing period.
• Store subscriptions: we can’t cancel App Store or Google Play subscriptions for you. Cancel them in your Apple or Google account settings, or you may keep being charged.
• 30-day recovery: sign in within 30 days to cancel the deletion and restore your account. We email you reminders 7 days and 1 day before the recovery period ends.
• After 30 days: your account becomes eligible for scheduled purge. The purge runs daily in batches, so processing may finish later.

What the purge removes

Your posts, comments, likes and reactions, chat messages, memberships in communities and convoys, RSVPs, follows and blocks, notifications, sessions and devices, two-step verification settings, garage, reviews, preferences and interests, roles, your activity records, and optional recommendation-learning observations and profile. We also try once to delete your profile and banner photos.

What we anonymize

We keep a stripped-down account record. We replace your email address, clear your name, username and profile details, and keep an internal ID and our Stripe customer reference so that the records we keep (such as payments) stay consistent.

What we keep

• Communities, convoys and events you own stay for their members, shown as belonging to a deleted user.
• Your driving and location history: Free Drive and recorded drives, convoy routes and recaps (including your speeds and arrival order), navigation totals, routes you created and route generator requests. Temporary pins stay until they expire.
• Referral records, including your sign-up IP address and device signal.
• Purchase, subscription, payout, ticket and Octane records. Any remaining Octane can no longer be used.
• Creator program records, and reports you filed.
• Moderation records, without the link to you.
• Uploaded files: we can’t yet confirm that every photo, video or chat attachment is removed from storage when an account is purged, so some copies may remain there.

Other records may be retained, anonymized, or shown with a deleted-user marker because they’re shared with other people or because we need them for financial, legal or fraud-prevention reasons (see section 15). If you want any of them removed, email privacy@livemap.co. We’ll tell you what we can delete and why we need to keep anything we can’t.

If you signed in with Apple, you can also stop using Sign in with Apple for LiveMap in your Apple ID settings.

17Your choices and controls

• Location sharing: turn friend sharing on or off anytime, leave a convoy to stop sharing with it, and choose who sees each temporary pin.
• Drive notices: choose whether friends get a notice when you start a drive.
• Private profile: require approval for new followers and hide your bio, banner and follower counts from public pages.
• Block and mute: block any user to remove them from your messages, mentions and visibility.
• Notifications: choose push, in-app and email notifications by type, or turn off email notifications in Settings → Notifications. Sign-in codes and important account notices are always sent.
• Your content: edit or delete posts, comments and messages you created.
• Recommendation-learning pilot: turn “Help improve recommendations” off in Settings → Privacy to stop learning collection and clear your learning observations, feedback and derived profile. Ordinary app records remain subject to their normal retention rules.
• Permissions: change app permissions in your phone’s settings.
• Website cookies: use “Cookie preferences” at the bottom of any page on our website.

If your contributions have already been used in aggregate model training, turning the pilot off or deleting your account does not undo that training.

18Your privacy rights

Depending on where you live, you may have the right to know what personal information we hold about you and get a copy, correct it, delete it, receive it in a portable format, object to or restrict some uses, withdraw consent, and not be treated differently for using these rights. Anyone can make these requests, and we’ll handle them as the law where you live requires.

• How to ask: email privacy@livemap.co from the email address on your account and tell us what you’d like. We may ask you to confirm a code we send to that address, or for other details, to check it’s you. Someone you authorize can ask for you with your signed permission, and we may still confirm your identity with you.
• Copies of your data are prepared by our team rather than by an automatic download tool, so please allow some time.
• Timing: we respond within one month, or 45 days for requests under US state privacy laws. If we need more time, as the law allows, we’ll tell you why.
• If we say no, we’ll explain why. Some information we must or may keep, such as payment records or information needed to prevent fraud. You can appeal by replying to our answer with “Appeal” in the subject line. If you’re still unhappy, you can contact your data protection authority or your state attorney general.

19Children

LiveMap is for people 16 and older, and our creator programs are for people 18 and older. We don’t knowingly collect personal information from anyone under 16. If we learn that someone under 16 has an account, we’ll close it and delete the information we hold about them, except where the law requires us to keep it. If you think a child under 16 is using LiveMap, email privacy@livemap.co.

20Security

• Connections between the app, our website and our servers are encrypted in transit, and the app doesn’t allow unencrypted connections.
• Chat messages are encrypted at rest (AES-256).
• Passwords and one-time codes are stored only as one-way hashes.
• You can turn on two-step verification.
• Deactivating your account or resetting your password signs you out on every device.
• We limit sign-in attempts and requests to block abuse.
• Creator-link and install data is stored only as keyed hashes.
• On your phone, your sign-in is kept in the secure keychain, Android app data isn’t included in device backups, and crash reports stay on the device.

No system is completely secure, and we can’t guarantee the security of your information. If a breach affects your information, we’ll notify you and the authorities as the law requires.

21International transfers

LiveMap is run from the United States. Your information is processed and stored in the United States, and our service providers may process it in other countries too. These countries may have different data protection laws from yours.

When we transfer personal information from the European Economic Area, the UK or Switzerland, we rely on safeguards recognized by law, such as the European Commission’s Standard Contractual Clauses (and the UK and Swiss equivalents) in our providers’ data processing terms, or an adequacy decision, such as the EU–U.S. Data Privacy Framework where a provider is certified. To ask about these safeguards, email privacy@livemap.co.

22EEA, UK and Swiss users

If European, UK or Swiss data protection law applies to you, LiveMap LLC is the controller of your personal information. We rely on these legal bases:

Where we rely on legitimate interests, you can object. Where we rely on consent, you can withdraw it anytime, and this doesn’t affect what we did before. See section 18 for how to use your rights. You can also complain to your local data protection authority (in the UK, the Information Commissioner’s Office).

23California residents

If you live in California, the California Consumer Privacy Act (as amended by the California Privacy Rights Act) gives you rights over your personal information. This section adds to the rest of this policy.

What we collect and who receives it

In the past 12 months, we have collected these categories of personal information:

We collect this information from you, your device, other users and the companies listed in section 2. We use it for the purposes in section 6 and keep it for the periods in section 15.

Sensitive personal information

Some of this information is “sensitive” under California law: precise geolocation, account login details and the contents of your messages. We use it only to provide the services you ask for, to keep LiveMap safe and secure, and as the law otherwise allows, never to infer characteristics about you. Because of this, we don’t offer a separate option to limit its use. You can stop sharing and recording your location anytime in the app.

No sale or sharing

We don’t sell personal information or share it for cross-context behavioral advertising, and we haven’t done so in the past 12 months. We don’t knowingly sell or share the personal information of anyone under 16. We honor Global Privacy Control on our website. We don’t give personal information to other companies for their own direct marketing.

Your rights

• Right to know and access the categories and specific pieces of personal information we hold about you.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to opt out of sale or sharing. We don’t sell or share, so there is nothing to opt out of.
• Right to non-discrimination for using any of these rights.

To use these rights, see section 18. We respond within 45 days. You can use an authorized agent.

Referral rewards

Our referral program gives rewards, such as free Blaze days and Octane, when people join with a referral code. To run it, we process the referral information described in section 11. Taking part is optional: you join by sharing or using a code, and you can stop anytime. The program rules are in our Terms of Service.

24Other US states

If you live in a state with a comprehensive privacy law, such as Virginia, Colorado, Connecticut, Utah, Texas or Oregon, you may have the right to access, correct, delete and get a copy of your personal information, and to opt out of targeted advertising, sale, and profiling that has legal or similarly significant effects. We don’t sell personal information, run targeted advertising, or do that kind of profiling. We treat precise location as sensitive and use it only for the features you choose to use. To make a request or appeal a decision, see section 18.

25Requests from law enforcement

• We share information with authorities only when we believe in good faith that the law requires it, for example a valid subpoena, court order or search warrant, or when we believe it’s necessary to prevent death or serious physical harm.
• We review every request, push back on requests that are too broad or not legally valid, and disclose only what’s needed.
• Unless the law or a court order prohibits it, or there’s an emergency, we tell the affected user before we disclose their information.
• We also report content when the law requires it, such as child sexual abuse material.

Send legal requests to privacy@livemap.co with the subject line “Legal Request.”

26Changes to this policy

We’ll update this policy when our practices change and update the “Last updated” date at the top. If a change is significant, we’ll tell you in the app or by email before it takes effect. Where the law requires your consent to a change, we’ll ask for it.

27Contact us

Privacy questions, data requests and legal requests: privacy@livemap.co. Account help: support@livemap.co. Billing: billing@livemap.co.

LiveMap V2 campaign privacy

This policy explains what LiveMap V2 collects when you join the campaign at www.livemap.co/v2, how we use it, who can see it and the choices you have.

LiveMap V2 is operated by LiveMap LLC in the United States, which manages your account and Early Access billing and is responsible for your information. “We” and “us” mean LiveMap LLC. The app has its own Privacy Policy.