Question 1

What is LiveMap?

Accepted Answer

LiveMap is a real-time navigation and community platform for car enthusiasts. Share your location with friends, coordinate convoys, discover events and scenic routes, and stay informed with crowdsourced road reports—all in one app.

Question 2

Is LiveMap free to use?

Accepted Answer

Yes. LiveMap offers core features for free, including navigation, location sharing, and community access. Premium subscriptions unlock additional features like advanced convoy tools, unlimited event creation, and enhanced AI navigation.

Question 3

How does location sharing work?

Accepted Answer

You can share your real-time location with friends, convoy members, or the public based on your privacy settings. Enable location sharing from the map screen, and choose who can see your position. You can disable sharing or enable privacy mode at any time.

Question 4

What are convoys and how do they work?

Accepted Answer

Convoys are group drives where members can see each other's real-time locations on the map. Create a convoy, invite friends, set a destination, and navigate together. Perfect for car meets, road trips, and group drives.

Question 5

Can I control who sees my location?

Accepted Answer

Absolutely. LiveMap offers granular privacy controls. Choose between public, friends-only, or private modes. Enable "Privacy Mode" to temporarily hide your location from everyone. You have complete control over your location data.

Question 6

What are crowdsourced reports?

Accepted Answer

Users can report speed checks, police, accidents, hazards, traffic, road closures, and construction in real-time. Reports appear on the map for all users and automatically expire after 24 hours. You can report anonymously if you prefer.

Question 7

How do communities work?

Accepted Answer

Communities are groups for car enthusiasts to connect based on location, car type, or interests. Join communities to access exclusive threads, events, and group chats. Create your own community to build a local car scene.

Question 8

How can I find or create events?

Accepted Answer

Browse nearby car meets, drives, and events on the Events tab. Filter by date, distance, and type. Create your own events and promote them to reach more attendees. Premium users get unlimited event creation.

Question 9

What is AI-powered navigation?

Accepted Answer

LiveMap uses AI to provide intelligent route suggestions based on your driving style, preferences, and real-time conditions. Ask for scenic routes, fastest paths, or recommendations for roads that match your interests.

Question 10

What is the Garage feature?

Accepted Answer

The Garage lets you add your vehicles with photos, specs, and details. Showcase your cars to the community and easily switch between vehicles for different drives.

Question 11

What are recommended roads?

Accepted Answer

Discover and share scenic routes, twisty mountain roads, and driving experiences. Browse curated routes by difficulty, type, and location. Rate and review roads you've driven.

Question 12

How is my data protected?

Accepted Answer

LiveMap uses 256-bit AES encryption for data at rest, TLS/SSL for data in transit, and end-to-end encryption for chat messages. Passwords are securely hashed with bcrypt. We conduct regular security audits and follow industry best practices.

Question 13

How is my location data used?

Accepted Answer

Location data enables real-time friend tracking, convoy coordination, event discovery, and personalized navigation. We store your real-time location for 30 days, then automatically delete it. You can disable location tracking entirely in settings.

Question 14

Are chat messages private?

Accepted Answer

Yes. All direct messages and group chats use end-to-end encryption, meaning only you and recipients can read them. We cannot access your message content.

Question 15

What do I get with Premium?

Accepted Answer

Premium unlocks unlimited event creation, advanced convoy features, priority support, enhanced AI navigation, exclusive badges, and early access to new features. Subscriptions are processed securely through Stripe.

Question 16

How do I cancel my Premium subscription?

Accepted Answer

Visit your profile, tap Settings, then Subscription. You can cancel anytime through the Stripe customer portal. Your premium features will remain active until the end of your billing period.

Question 17

How can I sign up?

Accepted Answer

Sign up with email and password, Google, or Apple Sign-In. We use OTP verification for email signups to ensure account security.

Question 18

Why does it say my email already exists?

Accepted Answer

If you previously signed in with Google or Apple, your account was created using that method. Use the same sign-in method to access your account.

Question 19

Does LiveMap work offline?

Accepted Answer

LiveMap requires an internet connection for real-time features like location sharing and crowdsourced reports. However, previously loaded map tiles may be cached for temporary offline viewing.

Question 20

Does LiveMap drain my battery?

Accepted Answer

LiveMap is optimized for battery efficiency. Location updates are intelligently managed to balance accuracy with battery life. You can reduce battery usage by disabling background location updates in settings.

Question 21

Is LiveMap available on iOS and Android?

Accepted Answer

Yes, LiveMap is available on both iOS (App Store) and Android (Google Play). We also offer a web version at livemap.co for event browsing and community features.

Question 22

What are Discovery Locations?

Accepted Answer

Discovery Locations are user-submitted spots like scenic viewpoints, great driving roads, popular parking areas, and car-friendly restaurants. Rate, review, and save your favorite spots.

Question 23

How accurate are crowdsourced reports?

Accepted Answer

Reports are community-driven and may vary in accuracy. Other users can confirm or deny reports to improve reliability. Always obey traffic laws regardless of reports in the app.

Question 24

Can I use LiveMap while driving?

Accepted Answer

Do not interact with LiveMap while actively driving. Pull over safely before using the app. Use voice commands or a passenger to assist with navigation when needed. Safety first.

Question 25

How do I delete my account?

Accepted Answer

Go to Settings > Account > Delete Account. You'll receive an OTP to confirm deletion. This permanently removes all your data, including location history, posts, and messages.

Question 26

How do I get help or report issues?

Accepted Answer

Contact us at info@livemap.co for support, bug reports, or feature requests. Premium users receive priority support with faster response times.

Frequently Asked Questions