Support

How can we help?

Answers for the app, your account, your crew and your purchases.

Account & sign-in

Sign-up methods, email mix-ups and getting help with your account.

Delete it in the app or by email, and what happens to your data.

Who can see you, what’s kept, and how to switch sharing off.

Joining communities, finding meets and filling your Garage.

Group drives, battery, signal, and staying safe behind the wheel.

What Octane buys, the web bonus, and refunds.

Renewals, cancelling, refunds and taxes on paid plans.

The house rules, reporting people or posts, and what can get an account suspended.

Every answer in one place, grouped by topic.

Popular

The questions that come up on the road, in the app and at checkout.

Still stuck?

Pick the inbox that fits and we’ll get back to you as soon as we can.